faqs

WHAT IS THE DIFFERENCE BETWEEN A SPORTS THERAPIST AND A PHYSIOTHERAPIST?

Sports Therapists are not Physiotherapists, but a Sports Therapist will apply "Physiotherapy" skills because Physiotherapy is defined as "the treatment of disease, injury or deformity by physical methods, including massage, heat treatment, electricity and exercise, rather than drugs or surgery"

Consequently, Sports Therapists will apply many skills and modalities that are included within this list but in a sport and exercise perspective rather than a traditional healthcare context.

WHY SEE A SPORTS THERAPIST?

Even if you are not involved in sport, your everyday tasks including your occupation, puts strain on the body. We recommend that maintenance Sports Massage can keep you in optimum physical condition, especially if your occupation is physically demanding.

Should you have an injury, it is important not to ignore symptoms to reduce the likelihood of picking up bad habits in "protecting the injury".

Should I come and see a Sports Therapist within the first 72 hours of injury?

If you have an acute injury (happened in the first 72 hours post injury) and have no extreme symptoms (i.e. extreme pain, numbness, inability to tolerate weight through the area or any noticeable joint abnormalities), then you should apply self-treatment for the first 48-72 hours post injury. During this period you should use the following SST Management Guidelines in our

If your symptoms have not resolved over the first 2-3 days, then you should seek professional advice from your Sports Therapist. If your symptoms have resolved over the first few days, monitor the area and if there are any changes or if the injury worsens, seek advice from your Sports Therapist. Unsure of your path to recovery? You can send us an email for advice or use the following link for guidance

WHAT KIND OF PROBLEMS CAN A SPORTS THERAPIST SOLVE?

There are a number of injuries we can help with. Although not all of them can be solved and need further intervention e.g. x-ray, scans, we can treat anything from headaches to taking you through rehabilitation post-surgery.

Common conditions treated include; lower back pain, biomechanical dysfunction, sciatica, joint pain, spinal complaints, ligament and tendon sprains and strains and muscular tears.

WHAT CAN I EXPECT ON MY FIRST APPOINTMENT?

During your first appointment with Kinesis, we will discuss your reasons for visit, any past or present medical conditions and questions about your injury complaint. Following this, a thorough assessment is carried out to determine your diagnosis and a treatment and rehabilitation programme can be put together. A "follow-up" appointment will be booked for to monitor symptoms and to progress your treatment plan.

If at any time during the appointment you do not understand something, please ask your therapist at Kinesis and they will take you through your injury.

Don't have any questions during your appointment but think about something when you get home? Don't worry, send us an email and we will get back to you ASAP.

WHAT SHOULD I BRING WITH ME?

It is important you bring your referral letter (should you have one) and any necessary medical information surrounding your condition. This information will be used to help determine the cause of your medical complaint.

WHAT SHOULD I WEAR FOR THE FIRST APPOINTMENT?

As part of the initial assessment, the Sports Therapist will need to examine the joint surrounding your injury and may need you to undress. Therefore, please wear something comfortable, we recommend sports clothing.

Wear a pair of shorts if it is a lower back, hip, knee, ankle or foot problem.

Bring a vest or loose fitting t-shirt if it is a neck, upper back, shoulder, spine, elbow or hand problem. Women please wear a sports bra so you are comfortable during a spinal/ back assessment.

CAN I BRING SOMEONE WITH ME TO MY APPOINTMENT?

Yes, you are more than welcome to bring a friend or relative to accompany you to your appointment.

We are happy to see children and young adults with musculoskeletal problems. However, we do ask all clients under 16 years of age to be accompanied into the treatment room by an appropriate adult - preferably a family member.

Please be assured that our Sports Therapists are CRB checked and have undergone medical training in this area.

WHAT IS MY RESPONSIBILITY IN SPORTS THERAPY?

You are our partner in your road to recovery. Without your co-operation and willingness to complete the rehabilitation programme and the advice given you are unlikely to reach your maximum recovery.

WHAT IF YOU CAN'T HELP WITH MY INJURY?

Sometimes your Sports Therapist may need to refer you to another medical professional for a second opinion. This happens on cases when you may need surgery or scans to help shed light on your injury.

In the case of a referral we will compose a letter to an appropriate medical professional; with your consent we will send the letter. Should you need a copy of this referral letter, please let us know.

DO YOU OFFER HOME VISITS?

Yes we do. These can be arranged for clients who find it hard to attend the clinic for reasons such as the injury prevents you from driving. Please enquire for further details at

HOW DO I PAY FOR MY TREATMENT?

Payment is required at the end of each treatment session. Cash, cheque and BACS payments are the preferred payment options.

WHAT IS THE POLICY FOR CANCELLATION AND MISSED APPOINTMENTS?

A charge for missed appointments and cancellation with less than 24 hours notice will be a £20 fee.

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